RTB is particularly skilled and experience in the areas of…
Optimisation / Modeling
RTB Solutions typically performs optimisation and modeling for our clients when developing business cases/feasibility studies and/or assisting clients in sustaining robust management controls in their investment decision-making processes.
When clients are making long-term investments, such as purchasing new assets/machinery; planning business improvement projects; purchasing or developing IT systems; and considering research development projects, RTB mathematically models the investment decision to determine if it is worth pursuing (using such optimisation methods as net present value, profitability index, equivalent annuity and cash flow assessment).
When modeling the impact of possible future events on these decisions (i.e. scenario analysis), RTB typically utilizes risk assessment techniques to fairly rate each scenario against each other. In addition we perform a sensitivity analysis, applying mathematics to determine the certainty that the solution selected will indeed achieve its goals.
CASE STUDY – Optimisation/modeling
Brisbane Central Library management engaged RTB to optimise the way it received and distributed enormous quantities of books etc within its network and then to model the impact of the recommended automated solution to justify the capital expenditure required.
Process Capability
For businesses to remain competitive and keep up with (if not lead) changing customer/community expectations, business managers must ensure that their internal processes are aligned to the external environment. However, they must also consider their own business’ constraints and ‘maturity’ levels when improving internal capability (and thus performance). For example, a newly- formed company needs little formality in the way it deals with its customers, whilst an organization that has had its products/services market tested and is ready to increase their market share, must have robust customer management processes/techniques.
In the past, the assessment of appropriate levels of process capability has been very subjective and only in the recent past have international standards been built to assist in this process. RTB not only uses these standards for analytical robustness but goes further, in that it also assesses the maturity of the organisation’s people capabilities (knowledge and competency) and system capabilities (reliability and automation adequacy). RTB can also go beyond assessment and develop and implement people, process and system improvements.
CASE STUDY – Process capability
Brisbane Transport, Brisbane’s largest bus company, asked RTB to assist it to enhance its project management /production management capabilities in order to compete commercially for the manufacture of Council’s new gas bus fleet.
Productivity
We provide quantifiable work practice improvements, in both operational and administrative units. Whilst we have implemented radical and creative improvements, most of our work in this area has been in the form of incremental process redesign that improves either quality or efficiency or both.
To improve the cycle time of service/product delivery and thus reduce costs, RTB performs thorough analysis of the end-to-end delivery process and takes great care to accurately identify the root constraints or bottlenecks to the flow of the process. We have achieved great results for its clients by combining the merits of a number of technical/professional disciplines, including industrial engineering, cost accounting, skills/competency human resource management and systems analysis.
We are very confident in our ability to deliver cost and/or quality performance results and thus promote engagement of RTB via a ‘performance based’ arrangement in this specialty area. Under this arrangement, we share in both the risk (cost of implementing changes) and the opportunity we help to deliver (savings or revenue increase).
CASE STUDY – Productivity
RTB produced significant savings for BCC’s City Business Division by re-engineering the transactional processes in their ‘shared / enabling services’ structure. This work involved analysis, work flow design, negotiation and facilitation of implementation of change.